| Name of NBFCs | Email ids to lodge complaints | Website address/Link/URL to lodge complaints | Customer Care Number/Toll free number | Postal address of NBFCs |
|---|---|---|---|---|
| Phoenix ARC Private Limited | customercare.retail@phoenixarc.co.in | www.phoenixarc.co.in | 1800 120 80 60 | Retail Customer Care, Phoenix ARC Private Limited, Dani Corporate Park, 5th Floor, 158, C.S.T. Road, Kalina, Santacruz (E), Mumbai 400 098, India |
| Siemens Financial Services Pvt Ltd | harsh.nangalia@siemens.com, sfs.compliance.in@siemens.com | https://new.siemens.com/in/en/products /financing/fair-practice-code.html | 022-39677000 | Siemens Financial Services Pvt Ltd, Plot No. 2, Sector 2, Kharghar Node, Navi Mumbai - 410 210 |
| Xander Finance private Limited | info@xanderfinance.com | https://www.xanderfinance.com/ | 022-61196010 | Xander Finance Private Limited, 101, 5 North Avenue, Maker Maxity, Bandra Kurla complex, Bandra (East), Mumbai – 400051, Maharashtra Phone no: 022-61196010 Fax no: 022-61196080 |
| Capital Trust Limited | customercomplaint@capitaltrust.in and escalation on customercomplaintredressal@capitaltrust.in | www.capitaltrust.in | 9999074312 | Capital Trust Limited, 205, Centrum Mall, MG Road, Sultanpur, New Delhi- 110030 |
| ARKA Fincap Ltd | grievanceredressal@arkafincap.com customercare@arkafincap.com | www.arkafincap.com | 22 40471000 | One World Center, 1202B, Tower 2B, Floor 12B, Jupiter Mills Compound, Senapati Bapat Marg, Mumbai 400013 |
| Encore Asset Reconstruction Company Pvt Ltd | getintouch@encorearc.com | https://www.encorearc.com | 0124 - 4527200 | Grievance Handling Officer, Encore Asset Reconstruction Company Private Limited, 5th Floor, Plot no 137, Sector 44, Gurgaon, Haryana – 122002 |
| Northern Arc Capital Limited | gro@northernarc.com | https://www.northernarc.com/ grievance-redressal-mechanism | 1800 4198 766 | Grievance Redressal Officer, Northern Arc Capital Limited IIT M Research Park, Phase 1, 10th Floor, No. 1, Kanagam Village, Taramani, Chennai – 600113 |
| Capital India | wecare@capitalindia.com grievance@capitalindia.com | https://www.capitalindia.com/contact-us | 91-22-45036000 & 91-11-49546000 | a. Level – 20, Birla Aurora, Dr. Annie Besant Road, Worli, Mumbai 400030 b. 2nd floor, DLF Centre, Sansad Marg, New Delhi – 110001 |
| InnoVen Capital | Kapil@innovencapital.com | https://www.innovencapital.com/ Contactus_in?lang=in | 022 67446519 | InnoVen Capital India Private Limited, 805-A, 8th Floor, The Capital, ‘G’ Block, Bandra- Kurla Complex, Bandra (East), Mumbai- 400051 |
| West Bengal Infrastructure Development Finance Corporation Ltd. | complaints- credit@wbidfc.co.in md@wbidfc.co.in | wbidfc.co.in | Not available | 36A Hemanta Basu Sarani, Kolkata-700 001 |
| Galada Finance Limited | info@galadafinance.in | https://www.galadafinance.in/ contactus.php | 044 43099009 044 - 28294830 | Galada Finance Limited, "Shanti Sadan", O.No.4, N.No.7, Shaffee Mohammed Road, Thousand Lights, Chennai - 600 006 |
| Newlink Overseas Finance Ltd | newlin.nofl@gmail.com | http://nofl.in/ | 044 28523284 | Mamatha Complex, 25 Whites Road, Royapettah, Chennai 600014 |
| Volvo Financial Services (India) Pvt Ltd | Level 1 : vfscustomercare@volvo.com Level 2 : shilpa.bhat@volvo.com Level 3: In case still not satisfied then: dnbsbangalore@rbi.org.in | https://www.vfsco.com/in/tools/ compliance.html | 18004190700 | Volvo Financial Services (India) Private Limited #65/2, Bagmane Teck Park, Block-A, 5th Floor, Parin Building, CV Raman Nagar, Bangalore 560093 |
| Veritas Finance Private Limited | Customercare@veritasfin.in | https://www.veritasfin.in/contact-us.php | 1800-599-5500 | Customer Care Department, Veritas Finance Private Limited, SKCL Central Square I, South Wing, First Floor, Unit No.C28-C35, CIPET Road, Thiru Vi Ka Industrial Estate, Guindy, Chennai-600032 |
| CNH Industrial Capital India Pvt Limited | cnhicapindia@cnhind.com | https://www.cnhindustrialcapital.com/en_in | 18002582644 (Toll free) 0124-6659100 | CNH Industrial Capital India Pvt Limited, Plot no 14 A, ATC building, sector 18, Maruti Industrial complex, Udyog Vihar, Gurugram - 122015 |
| Fortune Integrated Assets Finance Limited | afccompliance@itiorg.com | www.itiorg.com | 022 40273600 | Fortune Integrated Assets Finance Limited, ITI House, 36, Dr. Shirodkar Marg Parel, Mumbai 400 012. |
| Avendus Finance Private Limited | afplig@avendus.com | https://ddei5-0-ctp.trendmicro.com:443/wis/clicktime/v1/query?url= https%3a%2f%2fwww.avendus.com%2f Upload%2fMisc%2fgrievance%2dredressal%2dmechanism.pdf &umid=574C2C9E-DDA0-5205-8462-0806FBB9A239&auth=ebcd765ab5c821c5f024a f176693ef3a0bcd3bc3-5bf274f272ed2edb58c917f53853e6d5f7e01c6d | 0226648 0950 | Avendus Finance Private Limited The IL&FS Financial Centre, 6th Floor, C & D Quadrant, Bandra Kurla Complex Bandra (East), Mumbai- 400 051 |
| Arman Financial Services Limited | finance@armanindia.com | https://www.armanindia.com | 18001027626 | Arman Financial Services Limited, 502-503, Sakar III, Opp. Old High Court, Ashram Road, Ahmedabad - 380 014, Gujarat |
| Namra Finance Limited | HO@namrafinance.com | https://namrafinance.com | 18001027626 | Namra Finance Limited, 502-3-4, Sakar III, Opp. Old High Court, Ashram Road, Ahmedabad - 380 014 Gujarat |
| RattanIndia Finance Pvt. Ltd | Wecare@rattanindia.in Customercare@rattanindia.in | https://www.rattanindia.in/contact | Not available | RattanIndia Finance Pvt. Ltd. Regus Vasant Square, Level 3, Vasant Square Mall, Pocket V, Sector B, Vasant Kunj, New Delhi-110070 |
| Edelweiss Retail Financial Services | For ESOP clients: Esop.Finance@edelweissfin.com For LAS clients: LAS.Servicing@edelweissfin.com | https://www.edelweissretailfin.com/contact-us/ | 040-49059999 Extn: 112 | Mr. Venkatesh Gade, 4th Floor, Plot No 5, M B Towers Road No 2, Banjara Hills Tel No. +91 (40) 4115 1636 Ext.40036 Email id: Efil.grievancecell@edelweissfin.com |
| ICL Fincorp Ltd | md@iclfincorp.com | https://www.iclfincorp.com/contact-us | 18003133353 | Mr. K G Anilkumar, Chairman & Managing Director, ICL Fincorp Ltd, No.61/1 VGP Complex First Avenue, Ashok Nagar Chennai, Tamil Nadu - 600 083 |
| APAC Financial Services Pvt. Ltd. | complaint.apac@apacfin.com | https://apacfin.com/contact | 1800 313 205 205, 022 - 66668169 | APAC Financial Services Private Limited, 1st Floor, Ashford Centre, Opposite Peninsula Corporate Park, Shanker Rao Naram Marg, Lower Parel - West, Mumbai - 400 013. |
| Riviera Investors Private Limited | grievances@indifi.com | https://www.indifi.com/riviera | 0124-6072244 or +91-9696555444 | Riviera Investors Private Limited, Plot No. 63, Second Floor, Sector – 44, Institutional Area, Gurgaon – 122002 |
| Growth Source Financial Technologies Limited (Protium) | customerservice@growthsourceft.com nodal.officer@protium.co.in | https://protium.co.in/complaints/ https://protium.co.in/grievance-redressal-policy/ | Customer Care number – +91 93218 21614 Nodal Office Number – +91 85919 84415 | Growth Source Financial Technologies Limited (Protium), Nirlon Knowledge Park (NKP) B6, Second Floor, Pahadi Village, Off. The Western Express Highway, Cama Industrial Estate, Goregaon (E), Mumbai, Maharashtra 400063 |
| JAYLAKSHMI CREDIT COMPANY LIMITED | smn_kadoli@yahoo.com, jariwalakr@gmail.com, pranavnaik1510@yahoo.com | Not available | Not available | 3/209, Ghanchi Sheri, Navapura, Surat, Gujrat, Pin.395003 9824529201, 9824199713, 8866351436 |
| Shriram Transport Finance Company Ltd | sambhav.jain@stfc.in | https://www.stfc.in/contact-us/ | 18001034959 | Shriram Transport Finance Company Limited, Wockhardt Towers, 3rd Floor, West Wing, G-Block, Bandra-Kurla Complex, Bandra East Mumbai 400051, Maharashtra |
| TAMILNADU TRANSPORT DEVELOPMENT FINANCE CORPORATION Ltd | grievance.tdfc@gmail.com | www.tdfc.in | Not available | TAMILNADU TRANSPORT DEVELOPMENT FINANCE CORPORATION Ltd, TAMILNADU TOURISM COMPLEX IV FLOOR, NO.2, WALLAJAH ROAD, CHENNAI - 6000002. |
| Sri Vijayaram Hire Purchase & Leasing Finance Ltd | vijayaramhirepurchase@gmail.com | Not available | Not available | Sri Vijayaram Hire Purchase & Leasing Finance Ltd, 22/97, Thayumanavar Street, Attur (Po & Tk) Salem (Dt) - 636 102. Phone No: 04282 240322 / 98946 70004. |
| Cholamandalam Investment and Finance Company Limited. | Level 1 : customercare@chola.murugappa.com Level 2 : gro@chola1.murugappa.com Level 3 : rincipalnodalofficer@chola.murugappa.com | Website link : https://www.cholamandalam.com Grievance redressal - https://cholamandalam.com/grievance-redressal.aspx | 1800-102-4565 | Registered Address: Cholamandalam Investment & Finance Company Limited (CIFCL), Dare House 1st Floor, 2, NSC Bose Road, Chennai 600001 CIN : L65993TN1978PLC007576. Customer Communication Address: Cholamandalam Investment & Finance Company Limited (CIFCL), ASV Adarsh complex, 719, Pathari Road, off Mount road, near thousand light metro station, behind Raj Video vision, Anna Salai, Chennai-600002 |
| Epimoney Private Limited | nodal.grievance@epimoney.com | https://epimoney.in/#contact | 022-62603803 | Epimoney Private Limited, 7th Floor, South Annexe, Tower 2,One World Centre 841, Senapati Bapat Marg, Lower Parel, Mumbai - 400 013. |
| IIFL Samasta Finance Limited | customer.care@iiflsamasta.com | https://iiflsamasta.com/contact-us/ | 1800-120-8868 & 080-4291-3500 | IIFL Samasta Finance Limited, 110/6, 3rd floor, Swami Lotus building Krishnappa Layout, Lalbagh Main Road Bengaluru - 560027 Karnataka. E-Mail ID: contactus@iiflsamasta.com Contact No: 080-42913591 / +918792913128 |
| Agriwise Finserv Limited | grievance@agriwise.com | agriwise.com/contact | 022-40467777 | Agriwise Finserv Limited, 601-604, A-Wing, Bonanza Building, Sahar Plaza, J.B. Nagar Metro Station, J.B. Nagar, Andheri (E), Mumbai – 400059. |
| John Deere Financial India Pvt Ltd. | Level 1: JDFIndiaCustomercare@johndeere.com Level 2: Principle Nodal Officer, Mr. Sanjeev Palnitkar Palnitkar Sanjeev (PalnitkarSanjeev@JohnDeere.com) | https://www.deere.co.in/en/our-company/contact-us/ | 18002091034 | Principle Nodal Officer, John Deere Financial India Pvt Ltd., Level II, Tower-15, Cyber City, Magarpatta City, Hadapsar Pune-411 013 |
| HDB Financial Services Limited | customer.support@hdbfs.com gro@hdbfs.com cs.ombudsman@hdbfs.com | https://www.hdbfs.com/customer-support/escalation-form | 044-4298 4541 | HDB Financial Services Limited, New No: 128/4F Old No: Door No: 53 A, 4th Floor Greams Road, M. N. Office Complex, Chennai - 600006. |
| MAS Financial Services Limited | grievance@mas.co.in | https://mfsl.co.in/Grievance/FrmGrievance RequestForm.aspx?compId=1 | 1800 202 5555 / 079 4913 7777 | MAS Financial Services Limited, Customer Care Department, 6, Ground Floor, Narayan Chamber, Near Patang Hotel, Nehru Bridge Corner, Ashram Road, Ahmedabad-380009 |
| L&T Finance Ltd | Level-1 : a) customercare@ltfs.com, b) customerservice@ltfs.com Level-2 : c) gro@ltfs.com Level-3 : d) PNO@ltfs.com | https://www.ltfs.com/contact-us.html | Level-1 : a) Customer Care No: 7264888777, b) Customer Service No: 9158004777 Level-2 : c) GRO: 18001020476 Level-3 : d) PNO: 18001038712 | Mr. Vinod Varadan, Head – GRO, L&T Finance Ltd, 2nd Floor, "Brindavan Building", Plot No 177, C.S.T Road, Kalina, Santacruz (East), Mumbai - 400 098 Telephone number: 022-62125237 |
| Oxyzo Financial Services Pvt Ltd | grievanceredressal@oxyzo.in | https://cms.rbi.org.in | 0124-4006603 | 6th Floor, Tower A, Global Business Park, M.G. Road, Gurugram-122001 |
| ECL Finance Limited | homeservice@edelweissfin.com | www.edelweissretailfin.com | 18001026371 | Tower 3, Wing B, Kohinoor City Mall, Kohinoor City, Kirol Road, Kurla (West), Mumbai 400070, Maharashtra |
| Infinity Fincorp Solutions | info@infinityfincorp.com | https://www.infinityfincorp.com/contact-us | 022-40356600 | A-507, Level 5 of Building A, 215-Atrium 151, Andheri-Kurla Road, Andheri East Mumbai – 400093. |
| Neogrowth | Helpdesk: helpdesk@neogrowth.in (1st point of contact) csmanager: csmanager@neogrowth.in; (1st Escalation) Grievance officer: grievanceofficer@neogrowth.in; (2nd escalation) Nodal officer: nodalofficer@neogrowth.in; (Nodal officer escalation) | https://www.neogrowth.in/ | 18004195565 and 9820655655. | 802, 8th Floor, Tower A, Peninsula Business Park, Ganpatrao Kadam Marg, Lower Parel (West), Mumbai – 400 013 |
| Chaitanya India Fin Credit Pvt. Ltd. | gro.cifcpl@chaitanyaindia.in, customer.care@chaitanyaindia.in | https://www.chaitanyaindia.in/contact-us | Kannada: 1800 103 5185 Hindi : 1800 1216 685 Marathi: 1800 2126 685 Tamil : 1800 891 3813 | No.145, 2nd Floor, NR Square,1st Main Road, Sirsi Circle, Chamrajpete, Bangalore - 560018. |
| Clix Capital | head.services@clix.capital & nodalofficer@clix.capital | https://ddei5-0-ctp.trendmicro.com:443/wis/clicktime/v1/query?url= https%3a%2f%2fwww.clix.capital%2fwp%2dcontent%2fuploads%2f2021%2f11%2fClix%5f Capital%5fGrievance%5fRedressal.pdf &umid=E72D00A8-DDAF-8B05-A23E-EE872587B300&auth=ebcd765ab5c821c5f024af176693ef3a0bcd3bc3-8dd9e94de8e0d9ba654b73fb126066da6913ef01 | 1800-200-9898 | 901-B, Two Horizon Centre, DLF Golf Course Road, DLF Phase V, Sector 43, Gurgaon 122002, Haryana |
| AEON CREDIT SERVICE INDIA PRIVATE LIMITED | grievance@aeoncredit.co.in / customercare@aeoncredit.co.in | http://www.aeoncredit.co.in/Contactus | 022-6226-6800 / 022-4906-6800 | Unit No. TF-A-01, 3rd Floor, A wing, Art Guild House, Phoenix Marketcity, LBS Marg, Kurla (West), Mumbai - 400 070 |
| Laxmi India Finleasecap Pvt. Ltd. | glk@lifc.in | https://lifc.co.in/contact | 0141-4031166 | 2 DFL, Gopinath Marg, M.I. Road, Jaipur-302001, Rajasthan |
| Electronica Finance Ltd. | customerfirst@efl.co.in or yashodhan.damle@efl.co.in | https://www.efl.co.in/contact-us/ | 1800-233-9718 | Electronica Finance Ltd., Audumbar, 101/1, Erandwane, Dr Ketkar Road, Pune 411004, Maharashtra, India |
| Manappuram Finance Ltd. | crm@manappuram.com | https://www.manappuram.com | 1. 0487-3050574, | MANAPPURAM FINANCE LIMITED IV / 470 (old) W638A (New), Manappuram House Valapad, Thrissur, Kerala, India - 680 567 |
| Fullerton India Credit Co. Ltd. | Level 1: namaste@fullertonindia.com Level 2: ccrc@fullertonindia.com Level 3: headcustomerservice@fullertonindia.com | Website link : https://associations.fullertonindia.com/contact-us.aspx?_ga= 2.154697400.1895502274.1650979289-1370369064.1633088195 Customer portal link : https://online.fullertonindia.com/?&_ga= 2.154318136.1895502274.1650979289-1370369064.1633088195#/signin | 1800 103 6001 | a. Registered office : Fullerton India Credit Co Ltd., 3rd Floor, No - 165 Megh Towers, PH Road Maduravoyal, Chennai - 600 095 b. Corporate office : Fullerton India Credit Co Ltd., 10th Floor, Office No.101, 102 & 103, 2 North Avenue, Maker Maxity, Bandra Kurla Complex, Bandra (East), Mumbai - 400 051 c. Corporate office (Annex): B wing, 6th Floor, Supreme Business Park, Hiranandani, Powai, Mumbai – 400072 |
| Krazybee Services Private Limited | (a) grievance@kbnbfc.in (b) grievance@kreditbee.in | (a) www.kbnbfc.in (b) http://www.kreditbee.in/ | • Kreditbee 08044292233 • Krazybee – 08044292244 | 3rd Floor, No. 128/9, Maruthi Sapphire, HAL Old Airport Rd, Murugesh Pallya, Bengaluru, Karnataka 560017 |
| Cisco Systems Capital India | (a) kchappar@cisco.com (b) cscapj_ar@cisco.com | https://www.cisco.com/c/en/us/buy/payment-solutions/ financing-contact.html?ccid=cc000675&oid=otroth027072 | 080 – 4250 1500 / +91 78292 22991 | Cisco Systems Capital (India) Private Limited, Brigade South Parade, No. 10, M.G. Road, Bengaluru – 560001, Karnataka, India |
| ASA International India Microfinance Limited | ombudsman@asaindiamf.com. | https://india.asa-international.com/contact/ | 1800120115566 | ASA International India Microfinance Limited, Victoria Park, 4th Floor, GN 37/2, Sector V, Salt Lake City, Kolkata - 700091 |
| Ashv Finance Limited | customersupport@ashvfinance.com monika.thadeshwar@ashvfinance.com | https://www.ashvfinance.com/contact-us/ | 022 6249 2700 | 12B, 3rd Floor, Techniplex-II IT Park, Off. Veer Savarkar Flyover, Goregaon(West), Mumbai – 400062, Maharashtra, India |
| Digikredit Finance Pvt. Ltd | service@smecorner.com | https://www.smecorner.com/service-request/ | 1800-103-7382 | Unit No. 1B, 4th Floor, A-Wing,Times Square Building,Andheri Kurla Road, Andheri (E),Mumbai-400059 |
| SV CreditLine Limited | grievance@svcl.in customercare@svcl.in | http://www.svcl.in/#/contact | 18001209040 | 5th Floor, Tower B, SAS Towers Mendicity, Sector - 38, Gurugram Haryana, India - 122001. |
| HDFC Credila Financial Services Limited | grievance@hdfccredila.com | https://www.hdfccredila.com/contact-us/contact-us.html | 96070 09569 1-800-209-3636 | B 301, Citi Point Next to Kohinoor Continental Andheri-Kurla Road, Andheri (East) Mumbai - 400 059 Maharashtra, India |
| Muthoot Microfin Limited | mmlcomplaints@muthoot.com | https://muthootmicrofin.com/contacts/ | 1800 1027 631 | 5th Floor, Muthoot Towers, M.G Road, Kochi 682035 |
| JM Financial Capital Ltd | Mukesh.gupta@jmfl.com subodh.shinkar@jmfl.com | https://jmfl.com/investor-relations/grievances | 022- 45057033/+91 9892835017 | Customers can send post at the address of GRO and Nodal/Principal Nodal Officer at address - 4th floor, B Wing. Suashish IT Park, Plot No. 68E, off Datta Pada Road, Opp. Tata Steel, Borivali (E), Mumbai - 400 066 |
| Indian School Finance Company (ISFC) | customersupport@isfc.in | https://ddei5-0-ctp.trendmicro.com:443/wis/clicktime/v1/query?url= https%3a%2f%2fisfc.in%2fcontact&umid=82191699-DE2A-2505-855C- DAA63A6ED241&auth=ebcd765ab5c821c5f024af176693ef3a0bcd3bc3- 92a05276638e9ebe91a2981a34010260e64bf4aa | 9154116665 | INDIAN SCHOOL FIANANCE COMPANY, Unit No- 8-2-269/2/52, 1st Floor, Plot No 52, Sagar Society, Road No 2, Banjara Hills, Hyderabad -500034.Tel : 040-48555957 |
| Vistaar Financial Services Pvt Ltd | contactus@vistaarfinance.com | https://www.vistaarfinance.com/contact | 080 - 30088494 | Vistaar Financial Services Private Limited, Plot No 59 & 60- 23,22nd Cross, 29th Main BTM 2nd Stage, Bengaluru 560076 |
| Clix Capital | head.services@clix.capital nodalofficer@clix.capital | https://ddei5-0-ctp.trendmicro.com:443/wis/clicktime/v1/query?url= https%3a%2f%2fwww.clix.capital%2fwp%2dcontent%2fuploads%2f2021%2f11% 2fClix%5fCapital%5fGrievance%5fRedressal.pdf&umid=6547665E-DE2A-6005-82D7-809E10BF4B18&auth=ebcd765ab5c821c5f024af176693ef3a0bcd3bc3- bae391cad7c6394d1213ae098cfe7ce514076ca9 | 1800-200-9898 | 901-B, Two Horizon Centre, DLF Golf Course Road, DLF Phase V, Sector 43, Gurgaon 122002, Haryana |
| Midland Microfin Limited | grievance.redressal@midlandmicrofin.com | https://www.midlandmicrofin.com/contact-us/ | 0181- 5085555, 0181-5086666, Toll Free Number: 18001370600 GRO Number: 0181 -5076000 | Midland Microfin Limited, The Axis, Plot No. 1, R.B. Badri Dass Colony, BMC Chowk, G.T. Road, Jalandhar-144001 |
| MANAPPURAM FINANCE LIMITED | crm@manappuram.com | https://www.manappuram.com/contact.html | 1. 0487-3050574, 2. 0487-3050112, 3. 0487-3050133, 4: 0487-3050238. 5: Toll free number: 1800 420 2233(24*7) | MANAPPURAM FINANCE LIMITED IV / 470 (old) W638A (New), Manappuram House Valapad, Thrissur, Kerala, India - 680 567. |
| Globe Fincap Limited | gro@globefincap.com | Not available | 011-30412345 | 609, Ansal Bhawan, 16 K.G. Marg, Connaught Place, New Delhi-110001 |
| Ford Credit India Pvt. Ltd. | fcicare@ford.com | https://www.fordcreditindia.com/contact-us.html | 1800-419-2812 / 1800-103-2812 | Ford Credit India Pvt. Ltd., Building - 4B, 4th Floor, RMZ Millenia Business Park, Phase-II, Dr MGR Road, North Veeranam Salai,Perungudi, Chennai, Tamil Nadu – 600096 |
| Ambit Finvest Pvt. Ltd. | principalnodalofficer@ambit.co grievance.sme@ambit.co nodalofficer.sme@ambit.co | https://finvest.ambit.co/ | 22 6841 0000, 91159 98000 | A506-A510, Kanakia Wall Street, Andheri-Kurla Road, Chakala, Andheri (East) Mumbai – 400093 |
| IIFL Finance Limited | nodalofficer@iifl.com & PNO@iifl.com | https://www.iifl.com/contact-us/raise-a-request | 1860-267-3000 or 7039-05-000 | IIFL Finance Limited.IIFL House, Plot No.B-23, Sun Infotech Park, Road, 16V, Thane Industrial Area, Wagle Estate, Thane, Maharashtra 400604 |
| Kinara Capital | managercustomercare@kinaracapital.com headcustomercare@kinaracapital.com nodalofficer@kinaracapital.com chiefnodalofficer@kinaracapital.com | https://www.kinaracapital.com/contact-us/ | 1-800-103-2683 | Kinara Capital, 50, Second Floor, 100 Feet Road, HAL II Stage, I Indiranagar, Bengaluru, Karnataka 560038 |
| Bussan Auto Finance India Pvt. Ltd. | www.bafindia.com customerservice@bafindia.com grievanceofficer@bafindia.com | https://www.bafindia.com/contact_helpdesk | 011 – 49580301 | The Manager - Customer Services, Bussan Auto Finance India Private Limited 04th Floor, Videocon Tower, E-1, Jhandewalan Extn., New Delhi – 110055 |
| Laxmi India Finleasecap Pvt. Ltd. | glk@lifc.in | https://lifc.co.in/contact | 0141-4031166 | 2 DFL, Gopinath Marg, M.I. Road, Jaipur-302001, Rajasthan |
| ARTH MICRO FINANCE PRIVATE LIMITED | arth@arthfinance.com | https://arthfinance.com/contact/ | 8290494949 | ARTH MICRO FINANCE PRIVATE LIMITED A-64, Residential Colony, Sitapura Industrial Area, Tonk Road, Jaipur- 302022 |
| Capfloat Financial Services Private Limited | myloan@capitalfloat.com. | https://ddei5-0-ctp.trendmicro.com:443/wis/clicktime/v1/query?url= https%3a%2f%2fcapitalfloat.com%2fwp%2dcontent%2fupl oads%2f2022%2f02%2fGrievance%5fRedressal%5fPolicy %2dV%2d1.7.pdf&umid=C8017197-DE2B-4605-A0D1- EEDEF86580E1&auth=ebcd765ab5c821c5f024af176693ef3a0bcd3bc3-33541f7c4fcb1d84366831f4ce8de1c213bb207d | 080 6807 5001 | Capfloat Financial Services Private Limited New no. 3 (Old no. 211), Gokaldas Platinum, Upper Palace Orchards, Bellary Road, Sadashiva Nagar, Bengaluru, Karnataka 560080 |
| SBI DFHI Limited | evp@sbidfhi.com | https://www.sbidfhi.co.in/wp-content/uploads/Grievance-Redressal-Officer-1.pdf | Not available | SBI DFHI Limited, 5th floor, Mistry Bhavan, 122, Dinshaw Vaccha Road, Churchgate, Mumbai-400020 |
| Russell Credit Limited | RussellCredit.Limited@itc.in | Not available | Not available | Virginia House, 37 J. L. Nehru Road, Kolkata 700 071. |
| ORIX Leasing & Financial Services India Limited | gro@orixindia.com | https://www.orixindia.com/customer-grievances.php | 9877 333 444 | Orix Leasing & Financial Services India Ltd., D-71/2, Najafgarh Road Industrial Area, New Delhi – 110015, Contact No: 011 - 45623200 |
| Samunnati Financial Intermediation & Services Pvt Ltd | customervoice@samunnati.com headcustomercare@samunnati.com gro@samunnati.com | https://site.samunnati.com/contact-us/ | 97908 97000 | Samunnati Financial Intermediation & Services Pvt Ltd Baid Hitech Park, 129-B, 8th Floor, ECR, hiruvanmiyur, Chennai – 600041 |
| Poonawalla Fincorp Limited | customercare@poonawallafincorp.com | https://poonawallafincorp.com/contact-us.php | 1800-266-3201 | Poonawalla Fincorp Limited, 601, 6th Floor, Zero One IT Park, Survey No 79/1, Ghorpadi, Mundhwa Road, Pune – 411036. |
| HDB Financial Services Ltd | customer.support@hdbfs.com gro@hdbfs.com cs.ombudsman@hdbfs.com | https://www.hdbfs.com/customer-support/escalation-form | 044-4298 4541 | HDB Financial Services Limited, New No: 128/4F Old No: Door No: 53 A, 4th Floor Greams Road,M. N. Office Complex, Chennai - 600006. |
| BOB Financial Solutions Dept. | crm@bobfinancial.com crm1@bobfinanical.com escalations@bobfinancial.com | https://www.bobfinancial.com/grievance-redressal-mechanism.jsp | 1800 225 100 & 1800 103 1006 | BOB Financial Solutions Dept. Customer Service Dept. 1502/1503/1504 DLH Park S V Road Goregaon(W) Mumbai-400104, Maharashtra-27 |
| Citicorp Finance India Limited | wecare@citi.com wecare.cfil.india@citi.com | https://www.citicorpfinance.co.in/CFIL/customer-service.htm?eOfferCode=INCCUCUSSERV | 1800-26-70-124 1800-11-99-49 011-39001111 | Customer Service, Citicorp Finance (India) Limited 3 LSC, Pushp Vihar, New Delhi –110062 |
| Shriram Transport Finance Company Limited | sambhav.jain@stfc.in | https://www.stfc.in/contact-us/ | 18001034959 | Shriram Transport Finance Company Limited, Wockhardt Towers, 3rd Floor, West Wing, G-Block, Bandra-Kurla Complex, Bandra East Mumbai 400051, Maharashtra |
| Dhani Loans and Services Limited | support@dhani.com grievance@dhani.com | https://www.dhaniloansandservices.com/contact-us | 0124 - 6555555 | Dhani Loans and Services Limited Concept Tech Park Building, Plot No. 422 B, Udyog Vihar, Phase-4, Gurugram – 122016 |
| Jalan Chemical Industries Pvt Ltd | grievance@jacipl.com. | https://jacipl.com/index.php/grievance-redressal-mechanism-and-customer-relationship-management/ | 033- 6646 1500. | 27AB Royd Street, Ground Floor, Kolkata – 700016. |
| Inditrade Microfinance Limited. | anilkumar.kr@inditrade.com | https://www.inditrade.com/Contact-us.aspx | 1800 266 8703 | Inditrade Microfinance Limited, Unit No. T1-B, 5th Floor, C-Wing, Phoenix House, Senapati Bapat Marg, Lower Parel, Mumbai- 400013 |
| Nirmal Bang Financial Services Privated Limited | las@nirmalbang.com | https://www.nirmalbang.com/products-and-services/loan-against-securities.aspx | 022-39269000, 022-39267500 | 601,6th Floor, Khandelwal House, Poddar Road, Malad (East), Mumbai – 400097 |
| GTP Finance Limited | muthuvelu.ss@gtpfinance.com | http://www.gtpfinance.com/contact.php | Not Available | GTP FINANCE LIMITED, 4/36, BHARATHI STREET, SWARNAPURI, SALEM-636004. TAMINADU. |
| ICICI Securities Primary Dealership Ltd. | customercare@isecpd.com | https://www.icicisecuritiespd.com/frm_Contact_Us_Automation.aspx | 022-2288 2460/70 | ICICI Centre, H. T. Parekh Marg, Churchgate, Mumbai 400 020 |
| Reliance Financial Limited. | ops@reliancefinancial.co.in | http://reliancefinancial.co.in/ | 022-41681200 | Reliance Financial Limited, 11th Floor, R-Tech Park, Nirlon Compound, Western Express Highway, Goregaon (East), Mumbai – 400063. |
| Kapitaltech | info@kapitaltech.com | Not Available | 022 40273743 | ITI House, 36, Dr. R K Shirodkar Road,Near M D College, Parel, Mumbai – 400 012. |
| Niyogin Fintech Limited | customersupport@niyogin.in | https://www.niyogin.com/contact-us | 1800 266 0266 | 311/312, Neelkanth Corporate Park, Vidyavihar-West, Mumbai -400 086. |
| Blue Jay Finlease Limited | customer.care@ziploan.com | https://ziploan.in/contact | 011 - 43109577 | 607-610, 6th floor, Kailash building, 26 K.G. marg, New Delhi - 110001 |
| Light Microfinance Private Limited | grievanceredressal@lightmicrofinance.com | https://www.lightmicrofinance.com/contact.html | 079-41057862 | 308, Aggarwal Tower, Plot no.-2, Sector – 5, Dwarka, New Delhi- 110075 Corporate office: 310, Pinnacle Business Park, Corporate Road, Prahladnagar, Ahmedabad - 380015 |
| Manba Finance | nfo@manbafinance.com | https://www.manbafinance.com/contact-us.html | 18602669989 | 324, Runwal heights, L.B.S Marg, Opp. nirmal lifestyle, Mulund (west), Mumbai - 400080 |
| Capri Global Capital Limited | care@capriglobal.in | www.capriglobal.in/contact-us/ | 18001021021 | Principal Nodal Officer Capri Global Capital Limited 502, Tower A, Peninsula Business Park, Senapati Bapat Marg, Lower Parel, Mumbai -400 013. Tel No. – 022- 43548200 |
| ICL Fincorp Ltd. | md@ic1fincorp.com | https://www.iclfincorp.com/contact-us | 1800 31 333 53 | Chairman & Managing Director ICL Fincorp Limited No.61/ 1, VGP Complex First Avenue, Ashok Nagar Chennai, Tamil Nadu - 600083 |
| Oxyzo Financial Services | grievanceredressal@oxyzo.in | https://www.oxyzo.in/contact-us | 0124- 4006603 | 6th Floor, Tower A, Global Business Park, M.G. Road, Gurugram-122001 |
| Si Creva Capital Services Pvt. Ltd. | care@kissht.com info@sicrevacapital.com | https://sicrevacapital.com/contact-us-2/ | 022 62820570 / 022 48914921 | Si Creva Capital Services Pvt. Ltd., 2nd Floor, Der Deutsche Parkz, Next to Nahur Station, Bhandup West, Mumbai, Maharashtra 400078 |
| Tata Capital Financial Services Limited | customercare@tatacapital.com | https://www.tatacapital.com/contact-us/customer-grievances.html | 1860 267 6060 | Tata Capital Financial Services Limited, Lodha I-Think Techno Campus | A/ Wing, 4th Floor | Off. Pokhran Rd 2, Behind TCS Yantra Park| Thane (West) - 400 607. |
| U GRO Capital Limited | customercare@ugrocapital.com | https://www.ugrocapital.com/contact-us | 22 41821600 | UGRO Capital Limited, Equinox Business Park, Tower 3, Fourth Floor, Off BKC, LBS Road, Kurla, Mumbai, Maharashtra – 400070 |
| Bell Finvest India Ltd. | contactus@bellfinvest.com | https://bellfinvest.com/contact.html | 022-67471369 | 1107 Maker Chamber V Nariman Point Mumbai - 400021 |
| Sharekhan BNP Paribas Financial Services Limited | support@sharekhanfinance.com | Not Available | 022 25753200/-500, 022 330546000, 022 61151111 | 10th Floor, Beta Building, Lodha iThink Techno Campus, Off. JVLR, Opp. Kanjurmarg Railway Station, Kanjurmarg (East), Mumbai – 400042, Maharashtra. |
| Moneywise Financial Services Pvt Ltd | nbfccare@smcfinance.com | https://www.smcfinance.com/policies.php | 1800-1188-18 9821963444 | Moneywise Financial Services Private Limited, 11/6B, 3rd Floor, Shanti Chambers, Pusa Road, New Delhi- 110005 |
| Toyota Financial Services India Ltd | customerfirst@tfsin.co.in | https://www.toyotafinance.co.in/grievance/ | 1800-419-1801 | Toyota Financial Services India Ltd 1st Floor, Centropolis, No. 21 Langford Road Richmond Town | Bangalore – 560 025 |
| Arohan Financial Services Limited | customercare@arohan.in | https://www.arohan.in/grievance-redressal.php | 1800 -103 2375 | The Grievance Redressal Officer (Ms. Indira Ghosh) Arohan Financial Services Limited PTI Building, 4th Floor, DP Block, DP-9, Sector-V, Salt Lake, Kolkata – 700091, West Bengal |
| Avanse Financial Services Limited | wecare@avanse.com gro@avanse.com | https://www.avanse.com/contact-us | 1800-266-0200 (+91) 22-6680 6464 | Avanse Financial Services Limited 001 & 002 Fulcrum, A Wing, Ground Floor, Sahar Road, Next to Hyatt Regency, Andheri (East), Mumbai – 400 099, Maharashtra. |
| Sakthi Finance Ltd. | nodalofficer@sakthifinance.com | www.sakthifinance.com/contact-us/ | 1800 1030 120 | Sakthi finance ltd, 62, Dr.Nanjappa Road, Coimbatore – 641018, which is the registered office address of the corporate office. The same details available in the Fair Practices code notified by us at our website. |
| Inteccapital | gro@inteccapital.com | https://www.inteccapital.com/reach-us/contact-us/ | 1146522200 | 708, Manjusha Building, 57,Nehru Place, New Delhi-110019 |
| SBI Cards and Payment Services Limited | customercare@sbicard.com Nodalofficer@sbicard.com PrincipalNodalofficer@sbicard.com CustomerServiceHead@sbicard.com For Mis-selling and Harassment related complaints - salesgrievance@sbicard.com For account closure on dedicated email id- closurerequest@sbicard.com | www.sbicard.com/email or SBI Card mobile app/chat bot | 1860 500 1290, 1860 180 1290, 39 02 02 02 (Prefix local the STD code) or 1800 180 1290 (toll free) | DLF Infinity Towers, Tower C, 12th Floor, Block 2, Building 3, DLF Cyber City, Gurgaon - 122002 (Haryana) India |
| SBI Global Factors Ltd | redressal@sbiglobal.in | https://sbiglobal.in/contact.php or https://clientaccess.sbiglobal.in/SBIClientAccess/Home/Login.aspx | Mumbai Office numbers: 022 - 48890300 / 48890400 | Registered Office - 6th Floor, The Metropolitan Building, Bandra Kurla Complex, Bandra East, Mumbai |
